Customer Relationship Manager- Female – Delhi – North Delhi

From 2 to 7 year(s) of experience
₹ 2,50,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

Keep records of customer interactions, process customer accounts and file documents The candidate has to be fluent in English / Hindi .

>Very good English language skills>Help customers with technical & billing related queries> Reply and manage customer support ticket on our Support Desk>Reply to customers emails>Coordinate with other teams to make sure customers queries are resolved -Provide consultation to potential & interested clients.

Converting leads from Platforms into Loans by helping Credit team to receive all the required documents and applications.


Being the Relationship manager for customers to ensure smooth conversion of leads to loan.

CRM shall be responsible for the issue resolution and collection for her accounts.


Role:Customer Success Associate

Salary: 2,50,000 - 3,00,000 P.A.

Industry:Miscellaneous

Functional Area:Customer Success, Service & Operations

Role Category:Customer Success

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

THE GLOBAL ZONE HR SERVICES

Client of the THE GLOBAL ZONE HR

Company Info
X
View Contact Details+

Contact Company:THE GLOBAL ZONE HR SERVICES

Reference Id:crm- prashant